Contact Us

Ready to contact Chicago’s top doctors (well. in our opinion anyway)?

IF YOU ARE EXPERIENCING A LIFE THREATENING EMERGENCY, PLEASE STOP READING AND CALL 911 OR GO TO YOUR NEAREST EMERGENCY ROOM.

Simply fill out the form at the bottom of this page.

Or call our office during our regular business hours at (773) 281-7835.

Monday             8:30 AM to 7:00 PM

Tuesday            8:30 AM to 7:00 PM

Wednesday      8:30 AM to 7:00 PM

Thursday         8:30 AM to 7:00 PM

Friday              8:30 AM to 5:00 PM

Saturday         9:00 AM to 1:00 PM

You may also email us at gordonhefelemds@yahoo.com . Please don’t email us with urgent matters. It could take us up to twenty four hours to respond to emails.

If needed, our office fax number is (773) 281-8736.

We are here to help you and want to make sure you always have access to us when you need it.

IF YOU ARE EXPERIENCING A LIFE THREATENING EMERGENCY, PLEASE STOP READING AND CALL 911 OR GO TO YOUR NEAREST EMERGENCY ROOM.

When to Call

Be sure to get in contact with us with any question, big or small, traumatic or trivial. Our medical assistance can triage many calls that come in and if need be, we can get a doctor or nurse practitioner on the phone. We want to ensure your health. Please be advised though, we often cannot diagnose you over the phone. We may be able to offer suggestions for temporary relief of your symptoms. However, we will need to see you face to face to accurately asses what’s happening with you.

If we feel it is in your best interest for health and safety to go to the emergency room, we will let you know. When you go to the emergency room, all emergency room copays or fees and deductibles are your responsibility.

So, if your ready to contact Chicago’s top doctors, be sure to get in touch with us today.

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DIAGNOSING

PLEASE BE AWARE, WE ARE UNABLE TO DIAGNOSE YOU SIMPLY THROUGH THE USE OF THIS FORM. A DIAGNOSIS REQUIRES AN IN PERSON VISIT. THEY CANNOT BE DONE BY EMAIL, OVER THE PHONE, WITH PICTURED OR BY VIDEO. IF YOU ARE EXPERIENCING A CONDITION THAT NEEDS TO BE DIAGNOSED, PLEASE REQUEST AN APPOINTMENT THROUGH THE APPOINTMENT REQUEST FORM.

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